Masjid Assyakirin

Privacy Policy

Privacy Policy

1. Personal Identification Information

Masjid Assyakirin may collect personal identification information from Users in various ways, including, but not limited to, when Users:

  • Visit or register on the website;

  • Place an order;

  • Make a donation;

  • Complete a form; or

  • Participate in other activities, services, features or resources made available through the website.

Users may be asked to provide information such as their name, email address, mailing address and telephone number, where appropriate.

Users may visit the website anonymously where this option is available. Masjid Assyakirin will collect personal identification information only where Users voluntarily provide such information.

Users may refuse to provide personal identification information. However, doing so may prevent them from participating in certain website-related activities, services or transactions.

2. Non-Personal Identification Information

Masjid Assyakirin may collect non-personal identification information about Users whenever they interact with the website.

Non-personal identification information may include, but is not limited to:

  • Browser name and version;

  • Type of computer or device;

  • Operating system;

  • Internet service provider;

  • Internet Protocol address;

  • Technical information relating to how Users connect to the website; and

  • Other similar information.

3. Web Browser Cookies

The website may use cookies to enhance the User’s experience.

A User’s web browser may place cookies on the User’s device for record-keeping purposes and, in some cases, to track information relating to the User’s use of the website.

Users may configure their web browsers to refuse cookies or to notify them when cookies are being sent. However, some parts of the website may not function properly if cookies are disabled.

4. How We Use Collected Information

Masjid Assyakirin may collect and use Users’ personal information for the following purposes:

a) To Provide and Improve Customer Service

The information provided by Users helps Masjid Assyakirin respond more effectively to service requests, enquiries and support needs.

b) To Personalise the User Experience

Masjid Assyakirin may use information in an aggregated form to understand how Users, as a group, use the services and resources provided through the website.

c) To Improve the Website

Masjid Assyakirin may use information and feedback received from Users to improve its website, services, products and offerings.

d) To Process Donations, Orders and Transactions

Masjid Assyakirin may use information provided by Users to process donations, purchases, registrations, payments and other transactions.

Information relating to a transaction will not be used for purposes unrelated to that transaction, except where necessary to provide the relevant service or where permitted or required by law.

e) To Administer Website Features and Communications

Masjid Assyakirin may use Users’ information to administer content, promotions, surveys or other website features.

Masjid Assyakirin may also send Users information that they have agreed to receive about topics, programmes, products, services or activities that may be of interest to them.

f) To Send Transactional Emails and Respond to Enquiries

The email address provided by a User for order processing, donation processing, registration or other transactions may be used to:

  • Send information and updates relating to the transaction;

  • Respond to enquiries, requests or questions;

  • Provide receipts, confirmations or notifications; and

  • Communicate important service-related information.

g) To Send Marketing or Mailing-List Communications

Where a User has opted in to a mailing list, Masjid Assyakirin may send emails containing news, announcements, updates, programmes and information relating to products or services.

Users may unsubscribe from such communications at any time by following the unsubscribe instructions included in the relevant email or by contacting Masjid Assyakirin.

5. How We Protect Personal Information

Masjid Assyakirin adopts reasonable and appropriate data collection, storage and processing practices, together with administrative, physical and technical security measures, to protect personal information against unauthorised access, collection, use, disclosure, copying, modification, loss, alteration, disposal or destruction.

This may include information such as:

  • Names and contact details;

  • Account usernames and passwords;

  • Transaction and payment-related information; and

  • Other information stored through or in connection with the website.

However, no method of transmission over the internet or method of electronic storage is completely secure. Masjid Assyakirin cannot guarantee the absolute security of information transmitted to or stored through the website.

6. Disclosure of Personal Information

Masjid Assyakirin may disclose personal information to its authorised officers, employees, volunteers, service providers, contractors and other third parties where such disclosure is reasonably necessary to:

  • Provide or administer the requested service;

  • Process donations, orders, registrations or payments;

  • Operate and maintain the website;

  • Deliver products or communications;

  • Protect the rights, property or safety of Masjid Assyakirin, its Users or others; or

  • Comply with applicable laws, regulations, court orders or lawful requests from public authorities.

Masjid Assyakirin will not sell or rent Users’ personal information to third parties.

7. Retention of Personal Information

Masjid Assyakirin may retain personal information for as long as it is reasonably necessary to fulfil the purposes for which the information was collected, to satisfy legal or operational requirements, or to resolve disputes.

Personal information that is no longer required for legal or operational purposes will be securely deleted, destroyed or anonymised, where reasonably practicable.

8. Access to and Correction of Personal Information

Users may contact Masjid Assyakirin to request access to personal information held about them or to request that inaccurate or incomplete personal information be corrected.

Masjid Assyakirin may require the User to verify their identity before processing an access or correction request.

Any request will be handled in accordance with applicable laws and Masjid Assyakirin’s internal procedures.

9. Third-Party Websites and Services

The website may contain links to websites, applications or services operated by third parties.

Masjid Assyakirin does not control and is not responsible for the privacy practices, content or security of third-party websites or services.

Users are encouraged to review the privacy policies of any third-party websites or services they access.

10. Children’s Personal Information

Where Masjid Assyakirin collects personal information relating to a child or minor, the information should be provided by, or with the consent of, the child’s parent or legal guardian where required.

Parents and legal guardians should supervise children when they use the website or submit personal information online.

11. Changes to This Privacy Policy

Masjid Assyakirin reserves the right to update or amend this Privacy Policy from time to time.

Users are encouraged to review this page periodically to remain informed about how Masjid Assyakirin collects, uses, protects and manages personal information.

The User acknowledges that it is the User’s responsibility to review this Privacy Policy periodically and remain aware of any changes.

Continued use of the website following the publication of an updated Privacy Policy constitutes acknowledgement of the revised Privacy Policy.